Frequently Asked Questions
Everything you need to know about your D.Franklin experience.
How can I track my order?
Once your order is shipped, you will receive a confirmation email containing a tracking link to monitor your package's journey in real-time.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be in their original condition, unworn, and with all tags and packaging intact.
Do you ship internationally?
Yes, D.Franklin ships worldwide. Shipping costs and delivery times vary depending on the destination country and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options like Klarna for flexible financing.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts to ensure the perfect fit for footwear and apparel.
Are your sunglasses UV protected?
Absolutely. All D.Franklin sunglasses provide UV400 protection, shielding your eyes from 100% of harmful UVA and UVB rays while maintaining high visual clarity.